{"id":29816,"date":"2025-09-02T15:33:36","date_gmt":"2025-09-02T13:33:36","guid":{"rendered":"https:\/\/lesfringuesdelilie.be\/?page_id=29816"},"modified":"2025-09-02T15:33:36","modified_gmt":"2025-09-02T13:33:36","slug":"droit-de-retractation","status":"publish","type":"page","link":"https:\/\/lesfringuesdelilie.be\/index.php\/droit-de-retractation\/","title":{"rendered":"Droit de r\u00e9tractation"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.18.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.18.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.18.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/lesfringuesdelilie.be\/wp-content\/uploads\/2022\/09\/Logo_LFDL-1.png\u00a0\u00bb title_text=\u00a0\u00bbLogo_LFDL\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.18.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb width=\u00a0\u00bb30%\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][\/et_pb_image][et_pb_menu active_link_color=\u00a0\u00bb#000000&Prime; show_cart_icon=\u00a0\u00bbon\u00a0\u00bb show_search_icon=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.18.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb menu_font=\u00a0\u00bbPuisi Adinda||||||||\u00a0\u00bb menu_text_color=\u00a0\u00bb#000000&Prime; menu_font_size=\u00a0\u00bb25px\u00a0\u00bb text_orientation=\u00a0\u00bbcenter\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][\/et_pb_menu][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; _builder_version=\u00a0\u00bb4.18.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb type=\u00a0\u00bb4_4&Prime; theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb text_font_size=\u00a0\u00bb30px\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p>Droit de r\u00e9tractation<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row _builder_version=\u00a0\u00bb4.18.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.18.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb theme_builder_area=\u00a0\u00bbpost_content\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<p>L&rsquo;entreprise rembourse <strong>tous les paiements re\u00e7us<\/strong> de la part du consommateur, <strong>y compris, le cas \u00e9ch\u00e9ant, les frais de livraison<\/strong>, sans retard excessif et en tout \u00e9tat de cause <strong>dans les 14 jours suivant celui o\u00f9 elle est inform\u00e9e de la d\u00e9cision du consommateur de se r\u00e9tracter du contrat<\/strong> conform\u00e9ment \u00e0 l&rsquo;article VI.49.<\/p>\n<p>L&rsquo;entreprise effectue le remboursement vis\u00e9 au premier alin\u00e9a <strong>en utilisant le m\u00eame moyen de paiement<\/strong> que celui utilis\u00e9 par le consommateur pour la transaction initiale, sauf accord expr\u00e8s du consommateur pour un autre moyen de paiement et pour autant que le remboursement n&rsquo;occasionne pas de frais pour le consommateur.<\/p>\n<ul>\n<li>Nonobstant le paragraphe 1er, l&rsquo;entreprise n&rsquo;est pas tenue de rembourser les frais suppl\u00e9mentaires si le consommateur a express\u00e9ment choisi un mode de livraison autre que le mode moins co\u00fbteux de livraison standard propos\u00e9 par l&rsquo;entreprise.<\/li>\n<li><strong>S&rsquo;agissant des contrats de vente<\/strong>, \u00e0 moins qu&rsquo;elle ne propose de r\u00e9cup\u00e9rer elle-m\u00eame les biens, <strong>l&rsquo;entreprise peut diff\u00e9rer le remboursement jusqu&rsquo;\u00e0 r\u00e9cup\u00e9ration des biens, ou jusqu&rsquo;\u00e0 ce que le consommateur ait fourni une preuve d&rsquo;exp\u00e9dition des biens, la date retenue \u00e9tant celle du premier de ces faits.<\/strong> \u00bb<\/li>\n<\/ul>\n<p>Veuillez nous avertir de votre droit de r\u00e9tractation en nous renvoyant ce formulaire : <a href=\"https:\/\/economie.fgov.be\/sites\/default\/files\/Files\/Forms\/Formulaire-de-retractation.pdf\">https:\/\/economie.fgov.be\/sites\/default\/files\/Files\/Forms\/Formulaire-de-retractation.pdf<\/a><\/p>\n<p>&nbsp;<\/p>\n<p>&nbsp;<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Droit de r\u00e9tractationL&rsquo;entreprise rembourse tous les paiements re\u00e7us de la part du consommateur, y compris, le cas \u00e9ch\u00e9ant, les frais de livraison, sans retard excessif et en tout \u00e9tat de cause dans les 14 jours suivant celui o\u00f9 elle est inform\u00e9e de la d\u00e9cision du consommateur de se r\u00e9tracter du contrat conform\u00e9ment \u00e0 l&rsquo;article VI.49. [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-29816","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/lesfringuesdelilie.be\/index.php\/wp-json\/wp\/v2\/pages\/29816","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lesfringuesdelilie.be\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lesfringuesdelilie.be\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lesfringuesdelilie.be\/index.php\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/lesfringuesdelilie.be\/index.php\/wp-json\/wp\/v2\/comments?post=29816"}],"version-history":[{"count":2,"href":"https:\/\/lesfringuesdelilie.be\/index.php\/wp-json\/wp\/v2\/pages\/29816\/revisions"}],"predecessor-version":[{"id":29819,"href":"https:\/\/lesfringuesdelilie.be\/index.php\/wp-json\/wp\/v2\/pages\/29816\/revisions\/29819"}],"wp:attachment":[{"href":"https:\/\/lesfringuesdelilie.be\/index.php\/wp-json\/wp\/v2\/media?parent=29816"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}